Increase conversions by responding faster to customers 24/7 on
Social, Email, Chat & SMS

Answer all the comments on Facebook and Instagram Ads and solve your ticket backlog with personalized responses

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Trusted by hundreds of amazing brands

15%

Increase in conversions
on Facebook and Instagram Ads

24 / 7

Coverage across all of your channels

80%

Savings per ticket
Pricing starts as low as $99/month

“It’s really difficult to respond quickly 24/7 but so important for helping women convert on sales. It was amazing that we were able to engage our Chatdesk Experts so quickly! Within hours, our Experts were responding to messages and making Andie women happy!”

Rachel Thaw

Operations Manager

Chatdesk works with all your existing systems...

Built-in integration with 50+ apps

If you're wasting time sifting through your support tickets to get "insights", building categories for the type of feedback and trying to unearth learnings and constantly feeling like you're losing time then look no further... honestly, chatdesk trends helps me not smash my head in with data overload when trying to get customer insights, understand WoW changes in ticket sentiment, to exploring new cluster of feedback/issues that are popping up easily. It has allowed us to search keywords across all customer feedback and stop wasting time going through individual tickets/messy data to get to those useful insights to improve our product experience. If you are running into the same problem just try Chatdesk Trends once and you'll see

Vijay J

Marketing

Kabo

We have seen overall better support and a positive steady satisfaction rating. Our response times have also improved

Jorge Pimentel

Customer Experience Manager

The Grommet

Chatdesk is a great tool for getting insights from our email, chat and social channels. We're able to add custom tags to our dashboard around our new campaigns to keep a close pulse on customer reactions. It's been super helpful for monitoring sentiment and keeping a close eye on customer reception and response.