Product Designer

Summary

Chatdesk empowers our customers to support their customers at scale. Our growing design team is fundamental in creating intuitive and delightful user experiences using every tenet of product design—from user research through pixel perfect UI design, and everything in between. We’re looking for a passionate product designer who is excited about shaping design at Chatdesk using their exceptional UX and UI design skills.

Your impact

  • Work with design and marketing leadership to deliver well-crafted UI and interaction design using elements such as iconography, animation, typography, and composition to apply to web, mobile, social media, email, and other digital product and marketing platforms.
  • Be a significant contributor to the creation and maintenance of our design system.
  • Understand and clearly communicate the user’s experience with UX deliverables such as customer journey maps, user flows, and lo-fidelity wireframes.
  • Assist in conducting user research when needed.
  • Collaborate with cross-functional team members, including but not limited to internal stakeholders, developers, product management, and marketing.

Our values

  • Honesty and transparency
  • Do your best work
  • Always learning and improving
  • Empathy

Requirements

  • 3+ years as a product designer with demonstrated experience working across multiple digital platforms
  • An online portfolio
  • Proficiency with Figma or Sketch, Adobe Creative Suite 
  • Strong communication and collaboration skills
  • Both conviction and an ability to compromise
  • Excited to continue learning and growing as both a designer and a team member

Preferred but not required

  • Previous experience with designing B2B products for e-commerce brands
  • Previous experience designing products for marketplaces
  • Previous experience designing internal tools

Perks

  • This position is fully remote
  • Work with a globally diverse team
  • Receive a stipend to contribute towards your at-home work station
  • Competitive salary
  • Stock options
  • Healthcare, vision, and dental
  • Competitive paid time off
  • 401K

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