Too many support tickets and not enough support?

With one click, our machine learning tools connect with your Shopify, Facebook, Gorgias or Zendesk - instantly increasing efficiency, revenue, and customer satisfaction.
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Drive more sales this Black Friday and Cyber Monday.
Delight your customers.
Enjoy your weekend.

It's not a bot. Supercharge your customer experience with machine-learning powered solutions for:

Social Media Support

24/7 engagement and moderation for social comments and DMs

Starting at $99 a month

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Email and Chat Support

Transform your tickets into satisfied customers 24/7

Starting at $225 a month

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Order Processing

Efficiently fulfill every order, return, exchange and more

Starting at $900 a month

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Proactive Engagement

Follow up with customers to drive conversions

Starting at $900 a month

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Smarter Call Deflection

Reduce call volume and shift callers to self-service and messaging

Starting at $99 a month

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Automatic Customer Insights

Real time insights from all your channels on one platform

Starting at $0 a month

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The world’s smartest e-commerce brands supercharge their support with Chatdesk.

"It was difficult for our team to respond 24/7 on social media but so important for sales. Within hours, Chatdesk was responding to messages and making Andie women happy!"
Rachel Thaw
Operations Manager

Supercharge your existing apps with a single click.

An official partner to the best in the business. Chatdesk integrates seamlessly with all your existing platforms like Zendesk, Gorgias, Intercom and more. No dev time needed.
15%
Increase in conversions from fast and personalized responses to pre-sale questions
24 / 7
Coverage across every channel
80%
Savings per ticket
Pricing starts as low as $99/month
We used the Shift tool to automate some of our common phone requests like returns and forward calls to chat.
Alice Warren
Senior Director of CX
Thinx
We saw an opportunity to move more customer engagements from phone calls to chats. It was a way to highlight the option for customers that weren't aware that we offered chat service as well. Chatdesk helped us leverage our chat capabilities. It's also been a big help since our call center has been impacted by COVID
Pete Franco
Vice President of E-Commerce
Living Spaces
With Chatdesk answering DMs, mentions, and posts, we have finally offered our customers 24-7 support and help on our social channels and allowed us to maintain our brand voice. The Chatdesk team is also genuinely great! Our business partner is on top of all our requests and handles our concerns and questions with extreme care and attention. The team, in general, is incredibly efficient and responsive to any issues or questions we flag. I really could not imagine a better team to support us!
Alice Warren
Senior Director of CX
Thinx

See the difference for yourself.

We'll show you how Chatdesk can supercharge your customer support team, helping them drive more revenue, achieve greater efficiency and customer satisfaction.
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