Increase conversions by answering all your social comments and solving all your tickets 24/7

If you're wasting time sifting through your support tickets to get "insights", building categories for the type of feedback and trying to unearth learnings and constantly feeling like you're losing time then look no further... honestly, chatdesk trends helps me not smash my head in with data overload when trying to get customer insights, understand WoW changes in ticket sentiment, to exploring new cluster of feedback/issues that are popping up easily. It has allowed us to search keywords across all customer feedback and stop wasting time going through individual tickets/messy data to get to those useful insights to improve our product experience. If you are running into the same problem just try Chatdesk Trends once and you'll see

Chatdesk has been a great partner for us. They’ve proven to help increase our organic revenue by driving conversion on pre-sales, and we are able to provide a best in class service across our channels

We have seen overall better support and a positive steady satisfaction rating. Our response times have also improved