Increase conversions by responding faster to customers 24/7 on
Social, Email, Chat & SMS

Answer all the comments on Facebook and Instagram Ads and solve your ticket backlog with personalized responses

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Trusted by hundreds of amazing brands

15%

Increase in conversions
on Facebook and Instagram Ads

24 / 7

Coverage across all of your channels

80%

Savings per ticket
Pricing starts as low as $99/month

“It’s really difficult to respond quickly 24/7 but so important for helping women convert on sales. It was amazing that we were able to engage our Chatdesk Experts so quickly! Within hours, our Experts were responding to messages and making Andie women happy!”

Rachel Thaw

Operations Manager

Chatdesk works with all your existing systems...

Built-in integration with 50+ apps

Teams

Solve all Support Tickets

Increase conversion by 15%, reduce costs by up to 80%+ and solve your ticket backlog

Learn about Chatdesk Teams

Shift

Reduce Call Volume

Deflect 10% of calls to messaging and self service with 90%+ customer satisfaction

Learn about Chatdesk Shift

Trends

Save Time on Reporting

Save 1,000+ hours annually with Automatic analysis of customer feedback across all channels

Learn about Chatdesk Trends

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Chatdesk Teams helps us achieve 90+ NPS and has significantly reduced our customer support costs.

Kevin Nester

Director of Customer Experience

Whistle

Factor is growing very quickly, which has meant an increase in the number of questions and comments we receive on Facebook and Instagram outside of business hours. Many of the comments are pre-sale questions and excellent conversion opportunities. With Chatdesk, we've been able to ensure that these comments are addressed quickly and the prospects and customers receive the answers they need.

Katherine Dobbs

Customer Experience Lead

Factor

Chatdesk Shift gave us the ability to shift mobile callers to chat. This significantly reduces wait time for our customers and has been a great customer experience!