Increase conversions by responding faster to customers on Facebook, Instagram, Chat & Email

Increase customer happiness, solve your ticket backlog and drive conversions on Facebook and Instagram Ads with personalized responses

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Trusted by hundreds of amazing brands

15%

Increase in conversions
on Facebook and Instagram Ads

24 / 7

Coverage across all of your channels

80%

Savings per ticket
Pricing starts as low as $99/month

“It’s really difficult to respond quickly 24/7 but so important for helping women convert on sales. It was amazing that we were able to engage our Chatdesk Experts so quickly! Within hours, our Experts were responding to messages and making Andie women happy!”

Rachel Thaw

Operations Manager

Chatdesk works with all your existing systems...

Built-in integration with 50+ apps

It can be hard to scale our chat, email and phone teams as fast as we would like. Chatdesk combined with Zendesk allowed us to improve our customer experience while we were experiencing record high call volumes. At times when our wait time for customer service exceeded one hour, Chatdesk was able to handle hundreds of calls via SMS. This allowed customers that opted into SMS to get someone on the phone in minutes versus waiting over an hour

Sean Conroy

Director of IT

Auto Anything

Our Chatdesk Experts have been helpful in providing support to our Unbound customers during after hours and weekends. We've been really impressed at the quality of their work and how they match our brand voice perfectly.

Shazi Lyle

Customer Experience Manager

Unbound

Chatdesk is a great tool for getting insights from our email, chat and social channels. We're able to add custom tags to our dashboard around our new campaigns to keep a close pulse on customer reactions. It's been super helpful for monitoring sentiment and keeping a close eye on customer reception and response.