Chatdesk
Contact us
Products
Teams
Solve support tickets faster and drive conversions
Shift
Reduce call volume and increase customer satisfaction
Trends
Automatic tagging of customer feedback across all channels
Customers
Pricing
Company
About us
Blog
Careers
Login
Teams
Shift
Trends

Scale customer support for your e-commerce brand in days

We bring together superfans of your brand to solve tickets and drive conversions, with responses that perfectly match your brand voice from day one
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Trusted by amazing brands

15%
Increase in conversions
on Facebook and Instagram ads
24 / 7
Coverage across all of your channels
80%
Savings per ticket
Pricing starts as low as $50/month
“It’s really difficult to respond quickly 24/7 but so important for helping women convert on sales. It was amazing that we were able to engage our Chatdesk Experts so quickly! Within hours, our Experts were responding to messages and making Andie women happy!”
Rachel Thaw
Operations Manager

Chatdesk works with all your existing systems...

Built-in integration with 50+ apps

Teams

Solve support tickets faster

Reduce response times by 70% and drive conversion by 10%+
Learn about Chatdesk Teams

Shift

Reduce call volume

Shift 10% of calls to messaging and self service with 90%+ customer satisfaction
Learn about Chatdesk Shift

Trends

Get insights faster

Automatic tagging of customer feedback across all channels
Learn about Chatdesk Trends
Chatdesk Shift gave us the ability to shift mobile callers to chat. This significantly reduces wait time for our customers and has been a great customer experience!
Susan Campbell
Director of Customer Experience
Vera Bradley
Our highest Customer Satisfaction scores come from Text and Facebook Messenger. Chatdesk Shift gives us the opportunity to provide a seamless shift from phone to the those channels. Through Chatdesk, we are improving our experience, and saving on operational costs.
Hernan Giraldo
VP of Customer Experience Ops
BARK
It’s really difficult to respond quickly 24/7 but so important for helping women convert on sales. It was amazing that we were able to engage our Chatdesk Experts so quickly! Within hours, our Experts were responding to messages and making Andie women happy!
Rachel Thaw
Operations Manager
Andie Swim

Get started with a free trial

Customer service leaders use our software to increase customer happiness, grow sales, and scale on demand.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
902 Broadway, New York, NY 10010
info@chatdesk.com
+1 (929) 248-4090
Products
Teams
Trends
Shift
Company
About
Careers
Contact
Resources
Blog
Case study
Legal
Terms
Privacy