Supercharge your social media sales and customer support

1:1 customer engagement for ecommerce brands. Chatdesk uses AI and on-demand experts to drive conversions and resolve tickets for you across social, email, chat, and SMS.

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15% +

conversion lift on social ads

90% +

customer satisfaction scores

400%

ROI on 1:1 retention messages

Meet Chatdesk in 2 min.
Meet Chatdesk in 2 min.

Helping ecommerce brands grow

Acquire new customers at a lower cost

Grow your revenue with organic outreach that scales. Chatdesk gets your brand in front of more buyers with 1:1 comments, replies, and DMs.

Turn support tickets into sales

Provide exceptional support 24/7 with pay-per-ticket coverage. Our local CX experts answer pre-sale and post-sale questions with your voice and policies.

Retain (and win back) customers

Drive customer loyalty and repeat orders. These aren’t your average email or SMS campaigns — they’re truly 1:1. Generated by AI. Reviewed by Superfans.

Acquire new customers at a lower cost

Grow your revenue with organic outreach that scales. Chatdesk gets your brand in front of more buyers with 1:1 comments, replies, and DMs.

Turn support tickets into sales

Provide exceptional support 24/7 with pay-per-ticket coverage. Our local CX experts answer pre-sale and post-sale questions with your voice and policies.

Retain (and win back) customers

Drive customer loyalty and repeat orders. These aren’t your average email or SMS campaigns — they’re truly 1:1. Generated by AI. Reviewed by Superfans.

Why Chatdesk

Chatdesk covers and automates 90% more customer conversations than the alternatives.

Chatdesk

  • Zero additional effort

  • Local experts backed by AI

  • On-brand support from day 1

  • 100% personalized messages

  • Pay per ticket resolved

vs traditional outsourcing

  • Months of hiring and training

  • Inconsistent and off-brand responses

  • Hourly rates, regardless of workload

vs bots

  • Setup and maintenance

  • Risk inaccurate / off-brand responses

  • Cannot cover all interactions

How it works

Scale social sales and support — simply.

Chatdesk makes it possible to scale 1:1 customer engagement from acquisition to retention — without the added effort and costs.

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Here’s how it works:

  • 1

    Sync your current helpdesk and social channels.

  • 2

    Our AI engine learns your brand and policies.

  • 3

    Our CX experts start answering questions.

Connect your social and support channels

You don’t have to change a thing about your customer engagement and support tech stack. Chatdesk connects to all your favorites with one-click integrations.

Turn tickets and comments into conversions.

Want to lower response times, boost CSAT scores, and improve conversion and retention rates? Let’s do it.

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