Scale customer support for your e-commerce brand in days

We bring together superfans of your brand to solve tickets and drive conversions, with responses that perfectly match your brand voice from day one

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Trusted by amazing brands

15%

Increase in conversions
on Facebook and Instagram ads

24 / 7

Coverage across all of your channels

80%

Savings per ticket
Pricing starts as low as $99/month

“It’s really difficult to respond quickly 24/7 but so important for helping women convert on sales. It was amazing that we were able to engage our Chatdesk Experts so quickly! Within hours, our Experts were responding to messages and making Andie women happy!”

Rachel Thaw

Operations Manager

Chatdesk works with all your existing systems...

Built-in integration with 50+ apps

Teams

Solve support tickets faster

Reduce response times by 70% and drive conversion by 10%+

Learn about Chatdesk Teams

Shift

Reduce call volume

Deflect 10% of calls to messaging and self service with 90%+ customer satisfaction

Learn about Chatdesk Shift

Trends

Get insights faster

Automatic tagging of customer feedback across all channels

Learn about Chatdesk Trends

Chatdesk Shift gave us the ability to shift mobile callers to chat. This significantly reduces wait time for our customers and has been a great customer experience!

Susan Campbell

Director of Customer Experience

Vera Bradley

Factor is growing very quickly, which has meant an increase in the number of questions and comments we receive on Facebook and Instagram outside of business hours. Many of the comments are pre-sale questions and excellent conversion opportunities. With Chatdesk, we've been able to ensure that these comments are addressed quickly and the prospects and customers receive the answers they need.

Katherine Dobbs

Customer Experience Lead

Factor

Chatdesk Shift was able to reduce the high volume of lengthy phone calls, which were an inefficient use of time for our team.

Rachel Scoffield

Head of Customer Experience

Papier

Ready to see more of Chatdesk?

Schedule a personalized demo with our team.
We’ll show you how Chatdesk enables you to increase customer happiness, grow sales, and scale on demand.

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902 Broadway, New York, NY 10010
info@chatdesk.com
+1 (929) 248-4090

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