Simple and affordable pricing
Designed to match your budget

Free trial
No dev work needed
No credit card required

Teams

Solve all Support Tickets

Starting at

$99 per month

Increase conversion by 15%, reduce costs by up to 80%+ and solve your ticket backlog

Shift

Reduce Call Volume

Starting at

$99 per month

Deflect 10% of calls to messaging and self service with 90%+ customer satisfaction

Trends

Save Time on Reporting

Starting at

Free

Save 1,000+ hours annually with automatic analysis of customer feedback

Trusted by amazing brands

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Chatdesk Teams

Solve your ticket backlog
Moderate social comments
Increase conversion by 15%+

Growth - Starting at

$99 per month

For growing companies who need extra coverage for after hours
Free Trial
40 solved tickets per month included
Launch in days. No dev work or training needed
Free prioritization of your customer messages

Advanced - Starting at

$900 per month

For companies who need to solve their ticket backlog and drive conversions
Free Trial
400 solved tickets per month included
Advanced ticket types e.g. returns, order status, cancellations, etc
Track revenue, CSAT / NPS from your Chatdesk Team

Dedicated - Starting at

$3,900 per month

For companies that need agents that are dedicated to their support team
Free Trial
2,000 solved tickets per month included
Starting at 1 dedicated full time agent
Coverage during business hours when you need it most

Chatdesk Shift

Reduce calls by 10%+
Achieve 90%+ CSAT
Reduce costs by up to 80%

Growth - Starting at

$99 per month

For fast growing companies who need to reduce their call volume
Request Demo
400 calls shifted per month included
Launch in days. No dev work needed. Free setup
Free dashboard for tracking call reduction

Advanced - Starting at

$900 per month

For companies with a high volume of calls
Request Demo
4,000 calls shifted per month included
Free SMS Text Messaging
Advanced reporting e.g. call back rate analysis

Enterprise

Contact sales

For large companies with complex phone systems
Request Demo
Custom volume
Custom integration
Custom reporting
If you're wasting time sifting through your support tickets to get "insights", building categories for the type of feedback and trying to unearth learnings and constantly feeling like you're losing time then look no further... honestly, chatdesk trends helps me not smash my head in with data overload when trying to get customer insights, understand WoW changes in ticket sentiment, to exploring new cluster of feedback/issues that are popping up easily. It has allowed us to search keywords across all customer feedback and stop wasting time going through individual tickets/messy data to get to those useful insights to improve our product experience. If you are running into the same problem just try Chatdesk Trends once and you'll see
Vijay J
Marketing
Kabo
We saw an opportunity to move more customer engagements from phone calls to chats. It was a way to highlight the option for customers that weren't aware that we offered chat service as well. Chatdesk helped us leverage our chat capabilities. It's also been a big help since our call center has been impacted by COVID
Pete Franco
Vice President of E-Commerce
Living Spaces
Chatdesk Trends makes our reporting much faster and easier. The Chatdesk team was also very helpful in customizing the dashboard to meet the unique needs of our business
Erin Garrity
Director of Customer Service
PROSE

See the difference for yourself.

We’ll show you how Chatdesk enables you to increase customer happiness, grow sales, and scale on demand.
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