The most scalable way to boost sales and support. Get just the coverage you need with our on-demand plan — and let our CX experts solve your tickets for you.
X00 tickets resolved per month
For brands that need expert support for live chat, quicker SLAs, and complex or custom processes. With our dedicated plan, you set a specific schedule for your assigned experts.
X00 full-time experts
Unlimited integrations
Connect your helpdesk and all your support channels with one-click integrations — no dev support needed.
Setup and training
Sit back and relax. We provide all the training and resources your Experts need, starting with a Standard Response Guide.
Launch support
When your go-live date arrives, we make sure everything goes smoothly and your Experts are responding right on brand.
Explore additional ways to maximize the ROI of every interaction.
Drive awareness and conversions with personalized, proactive engagement on TikTok and YouTube. Win back customers and upsell existing ones with 1:1 emails, SMS, and DMs.
Plans include:
Reduce call volume and shift callers to self-serve and messaging channels.
Upper-level plans also include:
Instantly aggregate and analyze customer feedback from all your channels — in one place.
Upper-level plans also include:
Want to lower response times, boost CSAT scores, and improve conversion and retention rates? Let’s do it.
Book a demoYes! As your ticket volume goes up, the price per ticket goes down, making it even more cost-effective. To learn more, schedule a demo with our sales team.
We understand that customer demand shifts with the seasons. You can easily flex your coverage up or down to keep pace with sales spikes and off seasons. Just let your Client Success Manager know in advance.
There is no onboarding fee for integrating with your existing social and help desk channels. To integrate with order systems like Shopify and Magento, there is a $99 setup fee.