Get high-quality US-based coverage with flexible monthly plans.

Pay per ticket solved
Social Media, Email & Chat Support
FREE PILOT
$0
First 100 tickets or 2 weeks (whichever comes first)
$0 setup fee for social support (Facebook, Instagram, Twitter, TikTok)
100% on-brand, personalized support
Flexible Coverage Hours
Complimentary Standard Response Guide
Complimentary Voice of Customer Analysis
Launch Support from our Client Success Team
Start Your Free Trial
STARTER
$99 / month
For social media moderation and driving conversions
Includes everything in FREE PILOT PLAN
40 ticket resolutions per month
Comes out to $2.50 per ticket
Based on tickets solved, not responses (Each ticket can have more than 1 response)
Can purchase add-on packages at $124 per 50 tickets
Support channels include: Instagram, Facebook, Twitter, TikTok
Month to month billing with 30-day cancellation
Get Started
$450 / month
For resolving your ticket backlog
Includes everything in STARTER PLAN
200 ticket resolutions per month
Get a 10% volume discount
Comes out to $2.25 per ticket
Can purchase add-on packages at $124 per 50 tickets
Manage advanced tickets - e.g. returns, order status, cancellations, and more.
Support channels include: Email, Instagram, Facebook, Twitter, TikTok
Get Started
DEDICATED
$3,900 / month
For companies with high ticket volumes who need dedicated support
Includes everything in all other plans
2,000 ticket resolutions per month
Get a 22% volume discount
Comes out to $1.95 per ticket
Support from dedicated full time agent(s)
Support channels include: Live Chat, Email, Instagram, Facebook, Twitter, TikTok
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Smarter Call Deflection
STARTER
$99 / month
For growing companies
400 shifted calls per month included
Call reduction dashboard
Free setup
Get a Demo
STANDARD
$900 / month
For companies with a high call volume
4,000 shifted calls per month included
SMS Text Messaging Support
Advanced reporting e.g. call back rate analysis
Get a Demo
ENTERPRISE
Custom pricing
For large companies with complex phone systems
Custom volume of shifted calls per month
Custom integration support
Custom reporting capabilities
Get a Demo
Automatic Customer Insights
STARTER
$0
For getting all your feedback in one place
1,000 tickets per month included
Unlimited dashboard users
Drill down and CSV capabilities
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STANDARD
$900 / month
For customized analysis and reporting
40,000 tickets per month included
Custom tags and dashboard filters
Comprehensive search tools
Get Started
ENTERPRISE
Custom pricing
For companies with high ticket volume and complex reporting needs
Large scale ticket volume
Custom tags and dashboard filters
Ability to export to data warehouses (e.g. Looker)
Get Started

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