Chatdesk
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Solve support tickets faster and drive conversions
Shift
Reduce call volume and increase customer satisfaction
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Automatic tagging of customer feedback across all channels
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Simple and affordable pricing
Designed to match your budget

Free trial
No dev work needed
No credit card required

Teams

Solve all Support Tickets

Starting at

$99 per month

Increase conversion by 15%, reduce costs by up to 80%+ and solve your ticket backlog

Shift

Reduce Call Volume

Starting at

$99 per month

Deflect 10% of calls to messaging and self service with 90%+ customer satisfaction

Trends

Save Time on Reporting

Starting at

Free

Save 1,000+ hours annually with automatic analysis of customer feedback

Trusted by amazing brands

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Chatdesk Teams

Solve your ticket backlog
Moderate social comments
Increase conversion by 15%+

Growth - Starting at

$99 per month

For growing companies who need extra coverage for after hours
Free Trial
40 solved tickets per month included
Launch in days. No dev work or training needed
Free prioritization of your customer messages

Advanced - Starting at

$900 per month

For companies who need to solve their ticket backlog and drive conversions
Free Trial
400 solved tickets per month included
Advanced ticket types e.g. returns, order status, cancellations, etc
Track revenue, CSAT / NPS from your Chatdesk Team

Dedicated - Starting at

$2,900 per month

For companies tha need agents that are dedicated to their support team
Free Trial
2 or more dedicated full time agents
24/7 coverage across email and social media
Additional on-demand support for messages during peak times

Chatdesk Shift

Reduce calls by 10%+
Achieve 90%+ CSAT
Reduce costs by up to 80%

$99 per month

For fast growing companies who need to reduce their call volume
Request Demo

Growth - Starting at

400 calls shifted per month included
Launch in days. No dev work needed. Free setup
Free dashboard for tracking call reduction

Advanced - Starting at

$900 per month

For companies with a high volume of calls who want to drive self service
Request Demo
4,000 calls shifted per month included
Free SMS Text Messaging
Advanced reporting e.g. call back rate analysis

Enterprise

Contact sales

For large companies with complex phone systems
Request Demo
Custom volume
Custom integration
Custom reporting

Chatdesk Trends

Save time on reporting
Centralize customer feedback
Get quick insights

Free

$0

Get all your customer feedback in one place. Launch in minutes
Get Free Dashboard
1,000 tickets per month included
Drill down and export to CSV
Unlimited Trends dashboard users

Advanced - Starting at

$900 per month

For fast growing companies who need customized reporting
Get Free Dashboard
40,000 tickets per month included
Custom tags and dashboard filters
Search across all customer feedback

Enterprise

Contact sales

For large companies with a high volume of tickets
Schedule Demo Now
Custom volume
Export to data warehouse (e.g. Looker)
API access
Chatdesk Trends makes our reporting much faster and easier. The Chatdesk team was also very helpful in customizing the dashboard to meet the unique needs of our business
Erin Garrity
Director of Customer Service
PROSE
Factor is growing very quickly, which has meant an increase in the number of questions and comments we receive on Facebook and Instagram outside of business hours. Many of the comments are pre-sale questions and excellent conversion opportunities. With Chatdesk, we've been able to ensure that these comments are addressed quickly and the prospects and customers receive the answers they need.
Katherine Dobbs
Customer Experience Lead
Factor
It’s really difficult to respond quickly 24/7 but so important for helping women convert on sales. It was amazing that we were able to engage our Chatdesk Experts so quickly! Within hours, our Experts were responding to messages and making Andie women happy!
Rachel Thaw
Operations Manager
Andie Swim

Schedule a Demo Now

We’ll show you how Chatdesk enables you to increase customer happiness, grow sales, and scale on demand.
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902 Broadway, New York, NY 10010
info@chatdesk.com
+1 (929) 248-4090
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