Simple and affordable pricing
Designed to match your budget

Free trial

No dev work needed

No credit card required

Teams

Solve all Support Tickets

Starting at

$99 per month

Increase conversion by 15%, reduce costs by up to 80%+ and solve your ticket backlog

Learn about Chatdesk Teams

Shift

Reduce Call Volume

Starting at

$99 per month

Deflect 10% of calls to messaging and self service with 90%+ customer satisfaction

Learn about Chatdesk Shift

Trends

Save Time on Reporting

Starting at

Free

Save 1,000+ hours annually with automatic analysis of customer feedback

Learn about Chatdesk Trends

Trusted by amazing brands

Chatdesk Teams

Solve your ticket backlog

Moderate social comments

Increase conversion by 15%+

Growth - Starting at

$99 per month

For growing companies who need extra coverage for after hours

Free Trial

40 solved tickets per month included

Launch in days. No dev work or training needed

Free prioritization of your customer messages

Advanced - Starting at

$900 per month

For companies who need to solve their ticket backlog and drive conversions

Free Trial

400 solved tickets per month included

Advanced ticket types e.g. returns, order status, cancellations, etc

Track revenue, CSAT / NPS from your Chatdesk Team

Enterprise

Contact sales

For large companies with a high volume of tickets

Schedule Demo Now

Custom volume

Custom workflows

Custom reporting

Chatdesk Shift

Reduce calls by 10%+

Achieve 90%+ CSAT

Reduce costs by up to 80%

Growth - Starting at

$99 per month

For fast growing companies who need to reduce their call volume

Request Demo

400 calls shifted per month included

Launch in days. No dev work needed. Free setup

Free dashboard for tracking call reduction

Advanced - Starting at

$900 per month

For companies with a high volume of calls who want to drive self service

Request Demo

4,000 calls shifted per month included

Free SMS Text Messaging

Advanced reporting e.g. call back rate analysis

Enterprise

Contact sales

For large companies with complex phone systems

Request Demo

Custom volume

Custom integration

Custom reporting

Chatdesk Trends

Save time on reporting

Centralize customer feedback

Get quick insights

Free

$0

Get all your customer feedback in one place. Launch in minutes

Get Free Dashboard

1,000 tickets per month included

Drill down and export to CSV

Unlimited Trends dashboard users

Advanced - Starting at

$900 per month

For fast growing companies who need customized reporting

Get Free Dashboard

40,000 tickets per month included

Custom tags and dashboard filters

Search across all customer feedback

Enterprise

Contact sales

For large companies with a high volume of tickets

Schedule Demo Now

Custom volume

Export to data warehouse (e.g. Looker)

API access

Chatdesk Shift gave us the ability to shift mobile callers to chat. This significantly reduces wait time for our customers and has been a great customer experience!

Susan Campbell

Director of Customer Experience

Vera Bradley

The Chatdesk shift solution has been instrumental in scaling our customer support systems and providing positive customer experiences! The shift solution helps drive our phone call volume to live chat, SMS, and facebook messenger which allows our customer support team to operate more efficiently and effectively throughout the work day