Add flexibility and reduce costs.
No upfront costs. No long term contracts.

Pay per ticket solved
Social Media, Email & Chat Support
FREE PILOT
$0
First 100 tickets or 2 weeks (whichever comes first)
Start Your Free Trial
  • FREE setup for social support (Facebook, Instagram, Twitter, TikTok)
  • 100% on-brand, personalized support
  • Flexible Coverage Hours
  • Complimentary Standard Response Guide
  • Complimentary Voice of Customer Analysis
  • Launch Support from our Client Success Team
STARTER
$99 / month
Includes 40 ticket resolutions per month
Get Started
  • Includes everything in FREE PILOT PLAN
  • Comes out to $2.50 per ticket
  • Based on tickets solved, not responses (Each ticket can have more than 1 response)
  • Can purchase add-on packages at $124 per 50 tickets
  • Support channels include: Instagram, Facebook, Twitter, TikTok
  • Month to month billing with 30-day cancellation
$499 / month
Includes 200 ticket resolutions per month
Get Started
  • Includes everything in STARTER PLAN
  • Get a 10% volume discount
  • Comes out to $2.50 per ticket
  • Can purchase add-on packages at $124 per 50 tickets
  • Manage advanced tickets - e.g. returns, order status, cancellations, and more
  • Support channels include: Email, Instagram, Facebook, Twitter, TikTok
DEDICATED
$3,900 / month
Includes 2,000 ticket resolutions per month
Get Started
  • Includes everything in all other plans
  • Get a 22% volume discount
  • Comes out to $1.95 per ticket
  • Support from dedicated full time agent(s)
  • Support channels include: Live Chat, Email, Instagram, Facebook, Twitter, TikTok
Smarter Call Deflection
STARTER
$99 / month
Includes 400 calls deflected
Get a Demo
  • Call reduction dashboard
  • Free setup
STANDARD
$900 / month
Includes 4,000 calls deflected
Get a Demo
  • SMS Text Messaging Support
  • Advanced reporting e.g. call back rate analysis
ENTERPRISE
Custom pricing
Custom volume of deflected calls
Get a Demo
  • Custom integration support
  • Custom reporting capabilities
Automatic Customer Insights
STARTER
$0
Includes 1,000 tickets
Get Started
  • Unlimited dashboard users
  • Drill down and CSV capabilities
STANDARD
$900 / month
Includes 40,000 tickets
Get Started
  • Custom tags and dashboard filters
  • Comprehensive search tools
ENTERPRISE
Custom pricing
For high ticket volume
Get Started
  • Custom tags and dashboard filters
  • Ability to export to data warehouses (e.g. Looker)

Get a free quote.

Schedule a quick demo with our sales team.
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