Granular Tags and Sentiment from every customer message
Get all your feedback in one place. Works across all channels and 60+ languages
Real time reports, drill down and search capabilities
Manual tagging & reporting
Time consuming
Manual tagging is inconsistent across agents
Missing insights from social, reviews and surveys
Too high level and only weekly or monthly reports
Chatdesk Trends allows us to see all our client feedback all in one place. They are a partner in getting our buying team the data that is most critical for them to make informed decisions.
Shari Staine
Product Manager
DAILYLOOK
Chatdesk Trends makes our reporting much faster and easier. The Chatdesk team was also very helpful in customizing the dashboard to meet the unique needs of our business
Erin Garrity
Director of Customer Service
PROSE
Chatdesk Trends supports our voice of the customer efforts, by making it fast and easy for us to identify and quantify customer trends.
Alex Gross
Director of Customer Insights
BARK
Ready to see more of Chatdesk?
Schedule a personalized demo with our team. We’ll show you how Chatdesk enables you to increase customer happiness, grow sales, and scale on demand.
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