No more manual tagging and reporting.
Get all your customer feedback in one place.
Chatdesk Trends delivers Automatic Tagging of customer feedback across email, chat, social, reviews, surveys (e.g. product feedback, sentiment) by using machine learning
Impact for our customers
10%+
Increase in conversion from website changes
15%+
Reduction in customer contacts
1,000+
Hours saved per year from previous manual tagging & reporting
Launch in minutes
Launch in minutes. No dev work or pre-work needed.
Accurate & granular
90%+ average tagging accuracy across 70+ tags
Custom tags and filters that are specific to your business (e.g. product defects)
Easy analysis
Filter feedback by date, channel, product, sentiment.
Search across all your messages and tickets.
Export data to CSV or your data warehouse.