Social media, email, and chat support from Superfans

We find passionate followers of your brand, and train them to respond with your brand’s voice and policies from day one. We’ll even handle their hiring and scheduling.

I am a professionally trained barista who is looking forward to helping you fall in love with my favorite drinks!

Taylor B.

"Chatdesk has given us a conversion boost of over 10%. It was a one-click setup and then instantly we had the Chatdesk Experts providing support responses that were highly accurate"

Wes Blundy

Founder & CEO

Your CX support team is ready to go in

just a week

With our already-established community of 6,000 CX experts, instant integrations, and personalized onboarding support, we make it easy for you from day 1.

Instantly supercharge your support

24/7 coverage

Average response time under 90 minutes

Engagement on Facebook, Instagram, DMs, social ads, Twitter, and TikTok

Moderation of spam and negative comments

Automatic ticket prioritization and tagging

Full management of all Superfan hiring, training, and scheduling

Consistent brand voice on every channel

Solve every ticket

Presale FAQs + product questions

Order status

Returns + exchanges

Promo codes

Cancellations + refunds

Address + order changes

Login issues + technical troubleshooting

Get the highest standard of support
- with the lowest cost and effort

On-brand and personalized support from real US-based Superfans

One-click onboarding

Only pay per ticket, no upfront costs

Chatbot

Impersonal and robotic

Continual creation and refreshing of scripts, flows, and FAQs

High engineering and development costs

Outsourcing

Inconsistent and off brand

Months of training for each new agent

Training costs. High monthly agent rates

Happier Customers,
Higher Conversions

90+

NPS for Chatdesk teams

15%+

Increase in conversion on
Facebook & Instagram ads

All starting at

400 tickets
per month

Only pay per ticket.
No upfront costs and no hourly rates.

Secure, private, and always compliant

SOC 2 Compliant

Our SOC 2 compliant software means everything we do meets – and exceeds industry security standards.

Automatic Redaction

With Google DLP all customer information is instantly redacted, so everyone stays safe and secure - automatically.

"Amazing customer service is a pillar of our brand and Chatdesk enabled us to quickly provide tailored responses and maintain our unique voice."

Sophie Bakalar

Co-Founder

Read Case Study

Get a free quote.

Schedule a quick demo with our sales team.

Five out of five stars