Social media, email, and chat support from Superfans

We find passionate followers of your brand, and train them to respond with your brand’s voice and policies from day one. We’ll even handle their hiring and scheduling.

I am a professionally trained barista who is looking forward to helping you fall in love with my favorite drinks!

Taylor B.

Instantly supercharge your support

24/7 coverage
Average response time under 90 minutes
Engagement on Facebook, Instagram, DMs, social ads, Twitter, and TikTok
Moderation of spam and negative comments
Automatic ticket prioritization and tagging
Full management of all Superfan hiring, training, and scheduling
Consistent brand voice on every channel

Solve every ticket

Presale FAQs + product questions
Order status
Returns + exchanges
Promo codes
Cancellations + refunds
Address + order changes
Login issues + technical troubleshooting
Get the highest standard of support
- with the lowest cost and effort
On-brand and personalized support from real US-based Superfans
One-click onboarding
Only pay per ticket, no upfront costs

Chatbot

Impersonal and robotic
Continual creation and refreshing of scripts, flows, and FAQs
High engineering and development costs

Outsourcing

Inconsistent and off brand
Months of training for each new agent
Training costs. High monthly agent rates

Happier Customers,
Higher Conversions

90+
NPS for Chatdesk teams
15%+
Increase in conversion on
Facebook & Instagram ads

All starting at

40 tickets
per month
Only pay per ticket.
No upfront costs and no hourly rates.
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Secure, private, and always compliant

SOC 2 Compliant
Our SOC 2 compliant software means everything we do meets – and exceeds industry security standards.
Automatic Redaction
With Google DLP all customer information is instantly redacted, so everyone stays safe and secure - automatically.
"Amazing customer service is a pillar of our brand and Chatdesk enabled us to quickly provide tailored responses and maintain our unique voice."
Sophie Bakalar
Co-Founder
Read Case Study

Get a free quote.

Schedule a quick demo with our sales team.
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