Drive conversion on your Social Ads, Chat and Email Launch in minutes with no dev work or training ramp up
A new way to deliver personalized customer service, drive sales, reduce costs and delight your customers.
It's not a chatbot. It's not outsourcing.
It's better, faster and cheaper. Seriously.
Trusted by hundreds of amazing brands
“It’s really difficult to respond quickly 24/7 but so important for helping women convert on sales. It was amazing that we were able to engage our Chatdesk Experts so quickly! Within hours, our Experts were responding to messages and making Andie women happy!”
Scale efficiently and turn service into sales
Your Superfans are existing customers and fans of your brand
Personalized responses that perfectly match your brand voice from day one
Chatdesk handles all hiring, training and scheduling of your Superfans
Tickets get solved and prioritized by Chatdesk to free up your team
Learns from your previous responses using Machine Learning
Free dashboard for tracking revenue, CSAT, NPS and insights from customer feedback
"Chatdesk has been a great partner for us. They’ve proven to help increase our organic revenue MoM by driving conversion on pre-sales, and we are able to provide a best in class service across our channels" - Chandra Cooks, Marketing Director, Mented Cosmetics
Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice - Sophie Bakalar Co-Founder of Fable Pets
Chatdesk provides you with people that know and love your brand to help you better serve your customers. Here’s a closer look at who makes up our team of Experts, how we find our people, how we match them with the right company...
Chatdesk uses industry standard security practices
All customer info is automatically redacted using Google DLP
Chatdesk is an official partner of Shopify, Gorgias, Zendesk, Kustomer, Intercom, Freshdesk, Front, Delighted and more
Our CX team at Thinx has significantly benefited from onboarding Chatdesk last year. At first, we used the Shift tool to automate some of our common phone requests like returns and forward calls to chat. We then most recently onboarded Chatdesk Teams and Trends for social support. With Chatdesk answering DMs, mentions, and posts, we have finally offered our customers 24-7 support and help on our social channels and allowed us to maintain our brand voice. With trends, we have also been able to quantify the types of conversations across our social media channels. The Chatdesk team is also genuinely great! Our business partner is on top of all our requests and handles our concerns and questions with extreme care and attention. The team, in general, is incredibly efficient and responsive to any issues or questions we flag. I really could not imagine a better team to support us!
Senior Director of CX
Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice
Our Chatdesk Experts have been helpful in providing support to our Unbound customers during after hours and weekends. We've been really impressed at the quality of their work and how they match our brand voice perfectly.
Customer Experience Manager
See the difference for yourself.
We’ll show you how Chatdesk enables you to increase customer happiness, grow sales, and scale on demand.
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