About

Our founders, Andrew and Aneto, wanted to create jobs for the millions of talented people - from military spouses, caregivers, students, and beyond - who are in need of flexible work.
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Using their experience developing the Google Assistant, and improving the customer experiences of multinational corporations with McKinsey & Company, they founded Chatdesk.

And every day since, our team has been working to help brands, customers, and Chatdesk Experts succeed.

It’s personalized support from real people.
It’s better opportunities for more people.

Through our expert network, we’re working to create steady and flexible jobs for talented people around the world.

Taylor, CX Expert, Florida
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With a license in cosmetology and a love for all things hair, Taylor puts her expertise to use answering questions for OLAPLEX.

Taylor Bass

CX Expert

Our history :

2016: Chatdesk launches, and goes live with our first client, BarkBox.

2017: Our first round of Seed funding is secured from Susa Ventures, Slow Ventures, Fika Ventures, and others.

2018: BrandScript technology is developed and implemented across accounts.

2019: Our first CX expert graduates from training and begins supporting customers.

2020: We deliver 300% YoY revenue growth.

2021: Chatdesk raises Series A funding from Cultivation Capital, Harlem Capital, Serena Ventures, and others.

2022: Chatdesk employs 140+ team members with 8,000+ CX experts in our community

We believe :

The best customer experiences are human-first. Technology should always be in service of real connection.

Giving talented people the freedom to work flexibly unlocks a world where customer support can be cost effective and truly personal.

Flexibility is key for growing businesses to thrive. Great service supports you, and helps you do more.