"Our highest customer satisfaction scores come from text and Facebook Messenger. Chatdesk helps us provide a seamless shift from phone calls to those channels"
Chatdesk instantly syncs with your existing phone numbers, IVR systems, support tools and messaging channels. All with zero dev work or set up time.
Answer your customers faster
Empower your team and answer customer requests faster with chat, Facebook Messenger, chatbots, self-service options, knowledge management tools, and visual IVR solutions.
Instantly see results
Our dashboard provides real time tracking of deflected inbound calls and message volume.
The smartest, fastest way to turn callers into satisfied customers.
Shift inbound calls into chats
Web Chat With Live Agents
SMS Text Messaging
Facebook Messenger
WhatsApp
Apple Business Chat
In-app Chat
Consistent brand voice on every channel
Deliver self-service and automated support
Chatbot Virtual Assistant
FAQs or Knowledge Base
Order Status
Returns / Warranty
Mobile App
Visual Interactive Voice Response (Visual IVR)
Supercharge your existing apps with a single click.
An official partner to the best in the business. Chatdesk integrates seamlessly with all your existing platforms like Zendesk, Gorgias, Intercom and more. No dev time needed.
"We were able to get up and running very quickly without any development, just minor settings changes"
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