Clothing & Fashion Customers

Trusted by innovative
clothing & fashion brands
"Chatdesk transformed how we approach our peak seasons. Handling thousands of customer interactions 24/7 in multiple languages, Chatdesk makes our busiest times feel like business as usual — only better."
Kaelyn Giesbrecht
Manager, Customer Service
20,000+
Support tickets solved
9.43%
Ticket-to-sale conversion
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"With Chatdesk answering DMs, mentions, and posts, we have finally offered our customers 24-7 support and help on our social channels and allowed us to maintain our brand voice. The Chatdesk team is also genuinely great! I really could not imagine a better team to support us!"
Alice Warren
Vice President of Consumer Intelligence
19K+
Tickets resolved
94%
Responses in less than 90 minutes
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"It was difficult for our team to respond 24/7 on social media but so important for sales. Within hours, Chatdesk was responding to messages and making Andie women happy!"
Rachel Thaw
Operations Manager
15%+
Increase in revenue from social
70%
Improvement in response time
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"Chatdesk has given us a conversion boost of over 10%. It was a one-click setup and then instantly we had the Chatdesk Experts providing support responses that were highly accurate"
Wes Blundy
Founder & CEO
10%+
Increase in conversion
90%
Improvement in response time
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“Great and Timely Response from CS Team. Will recommend Darn Tough to all my Friends. Thank You.”

“Extremely fast response - on the weekend! Great resolution. Fantastic customer service. Thank you.”
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“Slick and easy. Thank you so much for helping with the problem. Love your socks and service.”
Customer Feedback
Customers of Darn Tough Vermont
95%
Customer satisfaction
< 1 hour
Average first response time
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“Chatdesk is the perfect solution for any company looking to scale their customer support service while preserving the gold standard of customer satisfaction.”
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Chayim Cohen
Product Manager, Under 5'10
"Chatdesk has been so helpful with our customer service - our response times are significantly lower. The agents are available 24/7, which is extremely helpful to us and our customers. Highly recommend!"
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Regina Oh
E-Commerce Associate, WeWoreWhat
"Chatdesk gave us the ability to shift mobile callers to chat. This significantly reduces wait time for our customers and has been a great customer experience!"
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Susan Campbell
Director of Customer Experience, Vera Bradley

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