With drastic climate changes in the past few years, we're seeing more shipment delays due to severe weather. Unfortunately for businesses, weather is not something you can really control, but proactive, transparent communications with customers is. Here are 6 shipment delay e-mail templates you can customize.
1. Severe Weather Causing Shipping Delays
2. Your Order has been Delayed Due to Severe Weather
3. Shipping Delay Notice Due to Severe Weather
Dear [Insert Customer Name],
We are sorry for the delay in your shipment. The severe weather conditions have caused significant delays in our operations. We are doing everything possible to ensure that your order is shipped as soon as possible.
Thank you for your patience and understanding.
Chatdesk CX experts can help. We offer high-quality, personalized support for your customers across chat, social, and email. All responses are 100% guaranteed on-brand from Day 1. Schedule a free demo to see how we can help.