Magento is a free, open source platform you can run on your server. Magento is focused just on eCommerce, to make sure you have everything you need to run your store with exactly the features you need.
Magento comes with a few basic pages for your store; tools to manage products, customers, and orders; marketing tools to send email notifications and newsletters; and a Reports view to see how your store is doing. There's no built-in payment gateway, no tools to manage reusable content, and no simple way to customize your site's design.
One of Magento's greatest strengths is its scheduling tools. You can make promotions or products last for a specific time, and can queue up email newsletters to go out when you want. Or, you can even add extra themes to your site, and set Magento to change the theme on a specific date to perhaps have a new design along with your holiday promotions and then have it change back to normal once the promotion is over. You can set all of that ahead of time, and Magento will take care of the changes automatically.
Turn questions about your Magento site and the products listed on it into conversion opportunities with Chatdesk Teams. Chatdesk Teams connects support experts with all your customer engagement platforms to help address customer questions. Our experts can start providing personalized customer responses that match your brand's voice immediately. They can help you scale up your customer care efficiently and drive conversions even during after-hours and holidays. Chatdesk Teams drives customers to your Magento store with the intent to buy.