• Develop the partner strategy and goals to enhance Chatdesk’s position in the customer experience industry
• Grow deep relationships and close deals with existing and new strategic partners (e.g. Software providers, BPOs, Agencies, CX & Marketing Influencers) to deliver long-term value across our partner ecosystem in alignment with our business objectives
• Collaborate cross-functionally with Chatdesk engineering, product, marketing, and customer success to define product and solution priorities for platform and technology partnerships
• Advocate for partners internally and build strong relationships and alignment to partner strategy across Chatdesk’s business leaders

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• Honesty and transparency
• Hardwork
• Always learning and improving
• Empathy

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• Cultural fit with our values
• 4+ years in the B2B SaaS industry with 2+ years of experience leading business development teams and building long lasting strategic partnerships
• Experience in working with and consulting executive level business, sales, marketing and product leaders
• Ability to influence and direct multiple initiatives, handle ambiguity, and succeed with minimal guidance in a fast-paced environment
• Ability to implement rigor around measuring and reporting out on partner success
• Fast learner; adept at understanding and articulating new technologies and corresponding value propositions on the fly
• Can clearly articulate complex technical and business solutions to diverse audiences
• Superb presentation skills
• Able to think on your feet, remain calm under pressure, and solve problems in real-time
• Travel required

• Previous Sales Methodology training
• CRM experience
• Strong customer references

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• Competitive salary
• Stock options