1:1 customer engagement — done for you
Book a demoDrive revenue, save time, and win customer loyalty with pay-per-conversation plans.
The most scalable way to unlock revenue with 1:1 customer engagement.
$2,500 / month
1,000 conversations per month
- 1:1 messages across email, social, and SMS
- 24/7 coverage from real people
- Strategy creation & message generation
- Performance quality & reporting
- 10% + conversion rates, 90% + CSAT scores
Add full-time experts along with on-demand support
For brands that need expert support for live chat, quicker SLAs, and complex or custom processes. With our dedicated plan, you set a specific schedule for your assigned experts.
X / month
X00 full-time experts
- Social, email, chat, and SMS support
- Full-time, dedicated CX experts
- Accelerated SLAs
- Custom workflows
- Discounted per-resolution rate
- Unlimited, one-click integrations
Add full-time experts along with on-demand support
For brands that need expert support for live chat, quicker SLAs, and complex or custom processes. With our dedicated plan, you set a specific schedule for your assigned experts.
X / month
X00 full-time experts
- Social, email, chat, and SMS support
- Full-time, dedicated CX experts
- Accelerated SLAs
- Custom workflows
- Discounted per-resolution rate
- Unlimited, one-click integrations
Included with all plans. Always free.
Unlimited integrations
Connect your helpdesk and all your support channels with one-click integrations — no dev support needed.
Setup and training
Sit back and relax. We provide all the training and resources your Experts need, starting with a Standard Response Guide.
Launch support
When your go-live date arrives, we make sure everything goes smoothly and your Experts are responding right on brand.
"Chatdesk specializes in social media sales and support. Our experts are ready to answer customer questions on Facebook, Instagram, TikTok, and YouTube."
Turn conversations
into conversions.
Realize the value of 1:1 customer conversations right away with a free two-week pilot.
Let's chatYou might be wondering...
Yes! As your volume goes up, the price per conversation goes down, making it even more cost-effective. To learn more, schedule a demo with our sales team.
We understand that marketing plans and customer demands shift with the seasons. You can easily flex your coverage up or down to keep pace with sales spikes and off seasons. Your Client Success Manager will work with you to plan for this in advance.
There is no onboarding fee for integrating with your existing social and help desk channels. To integrate with order systems like Shopify and Magento, there is a $99 setup fee.