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Reduce call volume and shift callers to self-service and messaging
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Frequently asked questions
Who is a CX expert?
A CX expert is a customer service agent who helps service your account and support your customers.
Related questions
What’s the difference between “on-demand” and “dedicated” expert?
Where are my CX experts based?
Can I meet my CX experts?
Who are my CX experts?
Can I have regular meetings with my CX experts?
How many CX experts do I have?
How do you train your CX Experts?
I have customers worldwide, can I have Experts in different regions?
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