1. After you integrate your social and help desk channels, you can schedule a call to set up a pilot prep session.
2. While that’s in the works, your Chatdesk team will be analyzing your previous responses to come up with:
3. Then we’ll have our pilot prep session to go over any questions you have and the following:
4. Once you feel good about that, we start finding and training Experts.
5. Once training is complete, it’s launch time.