Clear your ticket backlog and transform social comments into conversions
Smarter Call Deflection
Reduce call volume and shift callers to self-service and messaging
Automatic Customer Insights
Real time insights from all your channels on one platform
Chatdesk connects to all your favorite tools
24 Free CX E-mail Templates
TikTok Ads Checklist for E-Commerce Marketers
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Frequently asked questions
Is Chatdesk customer support for me?
If you’re a growing business with customer support processes in place, Chatdesk is right for you.
Is my company at the right stage for Chatdesk?
How do I get started after signing up?
How is Chatdesk different from hiring internally or with an outsourced partner?
Is Chatdesk a Chatbot or are messages being answered by actual humans?
Which channels can I connect Chatdesk to?
What type of messages can be answered?
How do you train and educate Experts to answer messages on-brand?
How long does it take to set up my account and go live?
How does the pricing for personalized customer support with Chatdesk cost?
How do I communicate with my Chatdesk team to share feedback and updates?
What reports or analytics do you provide?
What are the service levels of my Chatdesk Experts?
If I update my products/policies, how will my Chatdesk Team know?
I only need help with presale comments across social media. How does the Chatdesk Team know which tickets to work on?
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Schedule a quick demo with our sales team.