Schedule Demo Now
Products
Teams
Solve support tickets faster and drive conversions
Shift
Reduce call volume and increase customer satisfaction
Trends
Automatic tagging of customer feedback across all channels
Integrations
Chatdesk connects to all your favorite tools
Customers
Beauty
Clothing
Fintech
Food
Furniture
Personal Care
Pets
Printing
Pricing
Agencies
Company
About us
Blog
Careers
Support
Login
Teams
Shift
Trends
Scaling Support
Customer Feedback Analysis
How to find the Voice of the Customer (VoC) to enhance your business
Takeaways after co-hosting the New York Customer Experience Meetup on best practice case studies on Voice of Customer analytics.
How Are Your Customers Feeling About Coronavirus / COVID-19?
Retailers and brands are facing challenges to understand their customer service data due to Coronavirus. Using Chatdesk Trends, we analyzed customer feedback...
Part 5: 3 Ways to Grow Your Company By Finding Your Customer’s Voice
How to effectively manage digital customer service, ensure happy customers and drive sales. Customer service needs to be a team sport, the best-in-class orga...
Part 1/3: Many Voices — Customers Discuss Why Understanding Their Needs is the Gold Standard
Discern the profile of your customer, their demographic, their desires, and how they manifest those desires into purchases.
Part 2/3: Many Voices — How One Company Executive is Using Technology To Engage the Voice of the Customer in Fashion
Pay attention to response time. Empower the people you trust and build the empire together brick by brick. Encourage your team. Every idea is a good one and...
Part 3/3: Many Voices — Three Takeaways for a Customer Support Leader To Enhance Voice of Customer Efforts
A few insightful takeaways from our conversation with Kriti Kapoor, former Head of Social Customer Care at Microsoft.
Automatic analysis of customer feedback with Delighted + Chatdesk
Delighted has partnered with Chatdesk Trends to make it easy to analyze NPS, CSAT, CES feedback alongside all your other customer communications - email, chat
All categories
Case Studies
Company Updates
Customer Feedback Analysis
Customer Support
Social Media
Schedule a Demo Now
We’ll show you how Chatdesk enables you to increase customer happiness, grow sales, and scale on demand.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
