Clear your ticket backlog and transform social comments into conversions
Smarter Call Deflection
Reduce call volume and shift callers to self-service and messaging
Automatic Customer Insights
Real time insights from all your channels on one platform
Chatdesk connects to all your favorite tools
24 Free CX E-mail Templates
TikTok Ads Checklist for E-Commerce Marketers
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Chatdesk Raises $7 Million to Help E-commerce Brands Scale Customer Service
Using AI, Chatdesk increases revenue and customer satisfaction for brands, while providing steady and flexible jobs for the increasingly remote workforce.
How Chatdesk Created Brandscript Tech Using Transformer Models to Ensure Perfectly On-Brand Customer Service
Chatdesk combines human agents with Natural Language Processing (NLP) to deliver fast and personalized customer service
Upcoming Events — CCW Sessions Focused On Chatbots And AI
A great way for participants to interact and share thoughts on how technology such as machine learning can help support agents become more efficient.
[Webinar] Happy Hour to Help You Avoid the Ecommerce Holiday Hangover
Brands and retailers of all sizes are challenged to meet customers where they are and adapt to the new way of serving customers.
Meet Jayme, Chatdesk Expert of the Month
Jayme Bartolomeo is our featured Chatdesk Expert of the Month. Meet Jayme!
Why Chatdesk is providing free customer service to small businesses
Small businesses with < 25 employees will receive one free month of customer support with Chatdesk Teams, our on-demand support platform
The Formula: Amy Elisa Jackson, VP of Global Marketing at PATTERN Beauty
Dive into the conversation with Chatdesk as we sit down with marketing executive Amy Elisa Jackson to hear her story and experiences as a marketing leader.
Customer Feedback Analysis
Trends & Insights