Scaling Support

Company Updates

Chatdesk Raises $7 Million to Help E-commerce Brands Scale Customer Service

Using AI, Chatdesk increases revenue and customer satisfaction for brands, while providing steady and flexible jobs for the increasingly remote workforce.

How Chatdesk Created Brandscript Tech Using Transformer Models to Ensure Perfectly On-Brand Customer Service

Chatdesk combines human agents with Natural Language Processing (NLP) to deliver fast and personalized customer service

Upcoming Events — CCW Sessions Focused On Chatbots And AI

A great way for participants to interact and share thoughts on how technology such as machine learning can help support agents become more efficient.

[Webinar] Happy Hour to Help You Avoid the Ecommerce Holiday Hangover

Brands and retailers of all sizes are challenged to meet customers where they are and adapt to the new way of serving customers.

Meet Jayme, Chatdesk Expert of the Month

Jayme Bartolomeo is our featured Chatdesk Expert of the Month. Meet Jayme!

Why Chatdesk is providing free customer service to small businesses

Small businesses with < 25 employees will receive one free month of customer support with Chatdesk Teams, our on-demand support platform

The Formula: Amy Elisa Jackson, VP of Global Marketing at PATTERN Beauty

Dive into the conversation with Chatdesk as we sit down with marketing executive Amy Elisa Jackson to hear her story and experiences as a marketing leader.

Categories

Case Studies
Company Updates
Customer Feedback Analysis
Customer Support
Facebook
Instagram
Social Media
TikTok
Trends & Insights