Trends & Insights

Learn how to make your customers keep coming back for more with these seven customer retention marketing strategies and examples.

Want to learn how to increase customer lifetime value? Here is a list of seven strategies you can use today to grow your LTV per customer.

Looking to learn how to lower customer acquisition costs this year? Here are 10 ways to reduce CAC and great sustainable growth in 2023.

Customer retention metrics are the parameters businesses use to measure how well you’re retaining customers; these are the top 8 you need to pay attention to.

Items left behind in the cart are sales lost. Reconnect with your customers with these 10 abandoned cart email examples and tips.

Learn the similarities and differences between Klayvio vs Attentive, and learn how to use them to supercharge your customer experience.

Looking to expand the functionality of your ecommerce store? Here are 10 of the best ecommerce apps you need to check this year.

Nearly 40% of customers cancel their new year subscriptions after 90 days. For subscription brands to succeed, effectively managing this customer churn is key.

For e-commerce brands, the end of the holiday season means analyzing their year-end marketing efforts. To do this, they need to know which metrics to analyze.

Learn the similarities and differences between Gorgias vs Zendesk, and learn how you use Chatdesk to supercharge your customer experience.

Can't decide if you should go with Gorgias vs Kustomer? In this article, we'll put them to the test and show you how to maximize your CS efforts with Chatdesk.

An innovative public relations campaign can help brands stand out in a crowded marketplace and drive high-quality traffic to their pages.

3 popular integrations you need to streamline your e-commerce business and free up time to focus on business essentials and future growth.

Due to the ongoing supply chain constraints, returns will cost brands. To keep up, brands will need to formulate efficient return policies.

Brands need to figure out how to make shipping costs cost-effective and create a strategy that increases sales and goes easy on the bottom line.

Home gym equipment sales have skyrocketed during the pandemic. Learn how can you adjust your supply chains to address spikes.

Virtual shopping through metaverses is the next big thing for the fashion industry. Learn how you can capitalize on this trend with smart hiring.

Many greeting card companies are pivoting their products into something entirely new. Here's what brands can do to not miss out on the future of greeting cards.