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10 best ecommerce apps to grow your online store
Looking to expand the functionality of your ecommerce store? Here are 10 of the best ecommerce apps you need to check this year.
CX for the holidays: What ecommerce brands should prioritize
In this Zendesk Q&A, we discuss what’s different this year, how to cut through the noise, and how to prepare your social and customer support teams for success.
The Formula: Peyton Dix, Global Social Media Director
Dive into the conversation with Chatdesk as we sit down with social media executive Peyton Dix to hear her story and experiences as a marketing leader.
7 Great Customer Retention Marketing Strategies & Examples
Learn how to make your customers keep coming back for more with these seven customer retention marketing strategies and examples.
7 Powerful Ways to Increase Customer Lifetime Value (LTV)
Want to learn how to increase customer lifetime value? Here is a list of seven strategies you can use today to grow your LTV per customer.
Klayvio vs Attentive: Which Platform Is Best in 2023?
Learn the similarities and differences between Klayvio vs Attentive, and learn how to use them to supercharge your customer experience.
10 Unique Ways to Lower Customer Acquisition Cost (CAC)
Looking to learn how to lower customer acquisition costs this year? Here are 10 ways to reduce CAC and great sustainable growth in 2023.
Gorgias vs Kustomer vs Chatdesk: Which CS platform is best?
Can't decide if you should go with Gorgias vs Kustomer? In this article, we'll put them to the test and show you how to maximize your CS efforts with Chatdesk.
Gorgias vs Zendesk vs Chatdesk: Which Is Best for CX?
Learn the similarities and differences between Gorgias vs Zendesk, and learn how you use Chatdesk to supercharge your customer experience.
The Formula: Amy Elisa Jackson, VP of Global Marketing at PATTERN Beauty
Dive into the conversation with Chatdesk as we sit down with marketing executive Amy Elisa Jackson to hear her story and experiences as a marketing leader.
Why a Downturn Is a Critical Time to Invest in Customer Service
Business owners may view customer service as a place to scale back spending - research shows that customer service is critical in recession-like environments.
How the Shopify Markets Program Can Unlock 27% More Customers for Brands
Shopify Markets is a new feature that can provide the platform’s sellers access to an abundance of international opportunities. Here’s what you need to know.
8 Customer Retention Metrics You Should Track
Customer retention metrics are the parameters businesses use to measure how well you’re retaining customers; these are the top 8 you need to pay attention to.
How Fashion Brands Can Hire Employees to Build a Metaverse
Virtual shopping through metaverses is the next big thing for the fashion industry. Learn how you can capitalize on this trend with smart hiring.
Farewell, Chatbots: Why Brands Are Ditching the Bots and Going Back to Human Customer Service
Growing evidence suggests chatbots don’t work most of the time. What will work? Human support, learn how in this article.
10 Awesome Abandoned Cart Email Examples to Win Back Sales
Items left behind in the cart are sales lost. Reconnect with your customers with these 10 abandoned cart email examples and tips.
5 Ways IVR systems Can Benefit Even Small and Medium-Sized Businesses
If you’re paying $3 - $5 per customer service phone call, you’re overpaying. Learn how IVR can help you save money.
One-click E-Commerce Solutions For Your Manufacturing, Product Design & Customer Service Operations in 2022
3 popular integrations you need to streamline your e-commerce business and free up time to focus on business essentials and future growth.
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