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#Engage 2016 pt 1 — Social customer care
Our key takeaways on social customer care from the Socialbakers Engage 2016 conference. Private messages on Facebook are now five times the volume of wall post
Tips on How to Make a Good Video for TikTok
Although the cost of an ad on TikTok is expensive some brands insist that the right ad on TikTok sees higher conversion than on any other platform.
5 Popular TikTok Trends for Brands to Market their Products
To take advantage of TikTok's 1 billion active users e-commerce brands can tap into these activities.
How the TikTok Creator Marketplace Can Help Brands Achieve 16% Engagement Rates
The TikTok Creator Marketplace is a powerful marketing tool that allows brands to achieve high engagement rates on the platform. Here's an in-depth look at it.
How Thinx Scaled Their Social Support On TikTok with Chatdesk Teams
Thinx overcame their challenges with social media comments and helped to drive sales by engaging TikTok users and moderating their messages at scale.
How Ecommerce Brands Can Set Up Storefronts in Popular Facebook Groups
As part of its push into e-commerce, Facebook is integrating virtual storefronts into Groups. Learn how you can set up storefronts in popular Facebook Groups.
How Food & Beverage Brands Create TikTok Food Videos to Double Their Sales
Food recipes or products that go viral on TikTok also translate into purchases. Brands need some handy strategies to capture that same energy on the platform.
How Stationery Brands Can Tap an Audience of 459 Million on Pinterest
A large number of Pinterest's 459 million monthly active users fit the target audience for stationery brands. Here are some tips to effectively reach them.
What Brands Need to Know About Twitter's New Shopping Tools
Social commerce is expected to skyrocket in the coming years. To capitalize on this trend, Twitter is developing new features - Here's what brands should know.
What Brands Need to Know About YouTube’s Upcoming Shopping Features
YouTube sees Livestream shopping as the future of its commerce ambitions. Given that YouTube has 2.29 billion users, brands need to be paying attention.
How Wedding Brands Can Use Facebook Advertising to Target Newly Engaged Couples
Facebook's ad targeting system is better-equipped than other social media platforms. By utilizing it, wedding brands can easily find newly-engaged couples.
How Mented Cosmetics Increased Their Social Media Conversion Rate Through 24/7 Customer Support
Increase conversions on Social Media like Facebook, Instagram and Twitter by 10%+ with 24/7 customer support and 70% faster responses with Chatdesk
How Health and Wellness Brands Can Go Viral on #FitTok
Health and wellness has become so huge on TikTok that it has spawned its nickname: FitTok. Here's how brands can maximize this new fitness trend.
How Brands Can Prepare for the Livestream Shopping Boom on Major Social Platforms in 2022
Social media companies are investing in their Livestream shopping technology. Brands need effective strategies to utilize this growing trend in online shopping
3 Myths Around Effective Customer Support on Social Media and Mobile
Most support calls over 8 minutes are generally seen as a bad customer experience. In general, many people would assume chat/social handle times to be lower.
5 Ways Brands Use TikTok Comments to Drive Stronger Engagement
Marketing through social media comments is an underutilized approach. If brands do it properly, they can engage their customers in dialogue that feels natural.
2022 Social Media In-app Checkout Tools: An Overview
Almost every major social platform, from Snapchat to TikTok, now lets you set up a storefront on their app. Use these strategies to optimize checkout.
How Facebook’s Messaging Tools Are Evolving Customer Service
Meta—the rebranded company that owns Facebook, Instagram, and WhatsApp—is betting that the future of commerce lies in social messaging.
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