Grow your revenue with 1:1, proactive outreach on social, email, and SMS.
Clear your ticket backlog and transform social comments into conversions
Smarter Call Deflection
Reduce call volume and shift callers to self-service and messaging
Automatic Customer Insights
Real time insights from all your channels on one platform
Chatdesk connects to all your favorite tools
24 Free CX E-mail Templates
TikTok Ads Checklist for E-Commerce Marketers
Schedule a Free Demo
How Health and Wellness Brands Can Go Viral on #FitTok
Health and wellness has become so huge on TikTok that it has spawned its nickname: FitTok. Here's how brands can maximize this new fitness trend.
Why the #TikTokMadeMeBuyIt Hashtag Is an Essential Product Discovery Tool
The #TikTokMadeMeBuyIt tag doesn't only attract billions of views but also drives sales for brands. Here are some effective strategies for utilizing it.
How the TikTok Creator Marketplace Can Help Brands Achieve 16% Engagement Rates
The TikTok Creator Marketplace is a powerful marketing tool that allows brands to achieve high engagement rates on the platform. Here's an in-depth look at it.
The Key Differences between Instagram Reels and TikTok
Since Instagram rolled out its Reels last year, social media managers have raced to leverage Reels with TikTok. Instagram designed their new feature, Reels, to
How Thinx Scaled Their Social Support On TikTok with Chatdesk Teams
Thinx overcame their challenges with social media comments and helped to drive sales by engaging TikTok users and moderating their messages at scale.
How to Reduce Negative Feedback on your Facebook, Instagram, or TikTok Page
When it comes to comment moderation on a business's social media profile, companies need a sophisticated strategy.
How Fintech Companies Can Save 300% By Marketing on TikTok
TikTok's over 1 billion active users are very appealing for fintech companies. Here's how fintech's can reach those people.
TikTok Comments Not Showing: What To Do and Why It Matters
The TikTok comments section offers brands an opportunity to engage their customers. However, issues with it are common on the app. Here's how you can fix them.
How to Use Hashtags on TikTok Smartly
Hashtags are everywhere on TikTok, and they're taking off due to the platform's algorithm. To gain traction on TikTok, brands need to develop a hashtag strategy
5 Ways Brands Use TikTok Comments to Drive Stronger Engagement
Marketing through social media comments is an underutilized approach. If brands do it properly, they can engage their customers in dialogue that feels natural.
6 Ways For Wedding Brands To Stand Out on Tiktok
Learn how your brand can stand out on TikTok to appeal to the next generation of wedding service consumers.
How Edtech Brands Can Rack up Millions of Views on Tiktok
TikTok is becoming a source of educational content and therefore, a big brand and marketing platform for edtech brands. Learn how to capitalize on TikTok views
Should Brands Be Making Longer TikTok Videos?
TikTok is promoting longer videos to grow its audience. Stay up-to-date with the platform's new format and algorithm to keep up the number of views.
TikTok Jewelry Trends: How these 5 jewelry brands doubled their sales on TikTok
Jewelry brands are vying for the attention of TikTok's over 1 billion users. To find success on the social platform, jewelers need to take a tactical approach.
5 Ways Beauty Brands Build Big Buzz for Their Product Launches
Building up an upcoming product launch can be tricky for beauty brands. However, with proper strategizing, social media can be a powerful tool you can rely on.
How to Get 300x More Views on Tiktok With Simple Editing Tricks
It’s no secret TikTok has become a major driver of e-commerce sales. Get practical how-to's on increasing your TikTok views.
How Food & Beverage Brands Create TikTok Food Videos to Double Their Sales
Food recipes or products that go viral on TikTok also translate into purchases. Brands need some handy strategies to capture that same energy on the platform.
7 Social Content Moderation Best Practices for E-Commerce Brands
Social content moderation is a must for e-commerce brands - start with these six best practices.
Customer Feedback Analysis
Trends & Insights